Overview

• Pre-Requisites
• Setup Auto Forwarding Rules for specific Mailbox (via Microsoft 365 Admin Center)

Pre-Requisites

1. Admin Permission in Microsoft 365 Admin Center
2. Mailbox which you are configuring the forwarding must exist and be active
3. Ensure Domain setting allows automatic forwarding to email externally
4. Ensure DLP (i.e. Data Loss Prevention) policies does not block forwarding rules
5. Review Anti-Spam Protection to allow automatic forwarding
6. Review Organization compliance regulations to check whether auto-forwarding should be restricted.

Setup Auto Forwarding Rules for specific Mailbox (via Microsoft 365 Admin Center)

1. Login to Microsoft Admin Center and access the Exchange Admin Center (i.e. https://admin.cloud.microsoft/exchange#/mailboxes). Go to Mail Flow > Rules

2. Click on "Add a Rule"

3. Enter the Name as "Forward Emails for [Mailbox] to [Destination"

Apply Rule if "The Recipient" "is this person"

Select the Mailbox accordingly, and click Save,

4. Update the Do the following as:

"Redirect the message to" "these recipients"

Enter the email address to forward to (e.g. ap.<tenantname>@smartui.au ) and click Save.

5. Finish setting rule by enforcing the Rule.

6. Ensure to Enforce the rule.