Incorrect page order and/or page

Created by Nicholas Chuy, Modified on Mon, 6 May at 11:55 AM by Nicholas Chuy

Overview

Symptoms

Error Message: Incorrect page order and/or page set

Behavior: Invoice going into Exception Queue

Root Cause: Pages of Invoice have been re-arrange and recognition needs to be re-recognize

Steps to Rectify:

1. Right Click on Invoice Document, and "Clear Analysis Result"

2. Click on Match Document Definition and select Invoice

The above 2 steps would remove the error message and you can proceed to process the invoice as normal